Effective November 6, 2026
For help with Paper Battleship, email me at paperbattleship.support@gmail.com.
Report a problem
Please tell me:
- The app version shown on the main menu.
- Your device model and iOS or iPadOS version.
- Whether you were playing solo or online.
- What you tried and what happened.
A screenshot can help. Remove personal details, party codes and invitation links before sending it. Never send passwords, guest sign-in details or notification tokens.
Ads and purchases
Choose Remove ads on the main menu, or open Settings → Purchases, for a one-time purchase at the price shown by Apple. Use Restore purchases in Purchases on another Apple device with the same Apple Account, or after reinstalling. Family Sharing is not available. Deleting game data does not cancel or refund the purchase. This purchase covers ad removal only.
If a purchase is awaiting approval, you can keep playing. If a price or restoration is unavailable, check your connection and try again. For billing or refund requests, use Apple’s purchase support.
Saved games
Solo play works offline. Your save and records stay in this copy of the app. The app has no account linking or built-in way to move a saved game to another device. If the app says it could not save, keep it open and check your device’s free storage. Deleting game data or reinstalling can lose your progress, so try other steps first.
Play with a friend
Choose Start party and send your friend the five-character code or invitation link. Your friend can open the app, choose Join party and enter the code. Opening a link does not join the party automatically. If the party has ended or the invitation has expired, start a new party and share the new code.
Lost connection
Return to the app and give it a moment to reconnect. Match timers keep running while the app is closed, in the background or showing a menu. If the match has ended, you’ll see the result when you return. Let the app reconnect before trying the same action again.
Missing notifications
Check Notifications in the app’s Settings, then check its notification permission in iOS Settings. Device settings and the network can delay or block alerts. An old alert opens the latest match state; it cannot restore a turn or give you more time.
No sound
Check Sound effects and Music in the app’s Settings, your device volume, and any connected headphones or speakers. Music plays on the main menu and while arranging your fleet. If sound stops after switching apps, return to the game and tap a button. If it keeps happening, email me with your device model and OS version.
Delete data
Open Settings from the main menu, choose Privacy & data, then Delete guest and game data. Read the confirmation first: deletion cannot be undone and can end shared parties. You need an internet connection to delete online data. For other data requests, email me. The Privacy policy explains how game data is handled.